FREQUENTLY ASKED QUESTIONS
PRODUCTS
Are the collections limited edition?
Our collections are intentionally crafted as limited editions to align with our commitment to sustainability. We avoid overproduction to minimize environmental impact.
We also love to bring you exciting new colors and styles with each collection.
So make sure to grab your favorite color while it’s still in stock, and stay tuned for fresh additions to our lineup!
What material do you use?
Our activewear is made from our highest quality SoftLux fabric, consisting of 80% Nylon and 20% Spandex.
It is a luxe feel buttery-soft brushed fabric, with four-way stretch, offering a medium level of compression, for the perfect mix between comfort and style. Our favorite fabric is also sweat-wicking and quick drying, perfect to maintain breathability during your workouts.
Our sets are designed for a snug fit that accentuates all curves, without digging into the wrong places.
You can learn more about our fabric here.
How do I choose the right size?
We have created a general size guide, to assist you in choosing the perfect size, considering all body shapes are unique.
Our styles run true to size, so we recommend choosing your usual size.
If you want extra compression, you can size down.
For detailed fit and sizing suggestions, refer to the individual product descriptions.
If you have specific questions about sizing, you can reach out to our team at hello@feyabody.com, we’d love to help!
What if my item doesn't fit?
We work hard to create styles that will enhance every body, so we want you to feel amazing in your Feya pieces.
If your item doesn't fit as you want it to, you can always return it within 14 days of receiving your order.
Please refer to our Return policy for more details.
How do I use my e-Gift Card?
A coupon code will be sent by email once the transaction has been completed. The recipient can redeem their e-Gift Card online at any time, by using their code at checkout.
How do I care for my Feyabody items?
To prolong the life of your items, we recommend machine washing in cold water with like colors, tumble drying on low, and avoiding ironing.
Check the care instructions on the product label for specific guidance.
ORDERS & SHIPPING
Do you ship worldwide?
We currently offer shipping all over Europe. We are actively working to be able to ship worldwide very soon.
How much does shipping cost?
Shipping costs vary depending on delivery your location. You can view the shipping charges at checkout before completing your purchase.
We gladly offer free shipping in Europe on all orders over 160€.
When will I receive my order?
Once you place your order, your items will be on their way to you within 48 hours on weekdays. All items are shipped from our warehouse in Paris, France.
Delivery times depend on your location and the shipping method selected.
Standard shipping usually takes 3-5 business days, while express shipping can take 24 to 48 hours.
Delivery details will be provided in your confirmation email.
How can I check the status of my order?
You can create an account with Feyabody and view order status on your Account page.
RETURNS
What is your return policy?
We accept returns within 14 days of receiving your order.
The item must be in its original condition, unworn and unwashed.
Please visit our Returns page for detailed instructions.
How do I initiate a return?
To initiate a return, please visit our Returns page and follow the instructions.
You will need to fill out the attached form and send your package to the indicated address.
Can I exchange an item?
We currently do not offer direct exchanges.
To exchange an item, please initiate a return and place a new order for the desired item.
CONTACT
Customer Care
Thank you for being a part of the Feyabody community.
If you have any more questions or need further assistance, feel free to reach out at hello@feyabody.com. We're here to help.
Wholesale
We are always interested in partnering up with fitness studios or retailers sharing our values. If you are interested in selling our products, please, reach out to us at hello@feyabody.com
Partnerships
We are always open to exploring partnerships.
Please reach out to our team hello@feyabody.com, or send us a DM on our socials for any inquiries.